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EdwinComstock


Edwin Comstock is the Community & Environments Pastor at Sound Life Church. It's simply about the way the church looks into the community and then the way the community views the church. My life's work is a clear and passionate reflection of the way I engage in culture and its many communities.

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Axiom: Form follows Function

Tuesday, June 30th, 2009

My design professor in college used to often quote the architect, Louis Sullivan by saying, “Form follows function.” It was his way of reminding us about the relationship between an object and its intended purpose.

In short, I think he was really implying, “make sure it works before you make it pretty.” I’m not entirely sure Sullivan’s axiom fits as a design-solution-in-a-box, but I get the point. To which I follow with, “Where does effective design actually fit in?”

For the purpose of awareness and promotion, graphic and Web design is critical to shaping the perception of your organization, group or cause in the mind of your audience. It’s literally the “face” of your entity that is present when you are not. Think about it – if effective design can resonate and connect with your intended audience, then ineffective design can isolate you from them.

So, what makes effective design effective?

Effective design is like a good television or radio spot jingle. It’s memorable. It’s pleasing. It’s in your head and easy to recall. Quite simply, it’s a hook that captivates, connects and evokes your intended response.

I believe effective design accomplishes three purposes:

  1. It evokes a predefined response (it specifically tells them what it is you want them to do).
  2. It finds roots with your target audience (it’s not only about what you like – it’s about what they like).
  3. It clearly answers questions (at the very least it needs to answer primary questions instead of raise even more questions).

So, how does effective design translate into my organization, group or cause reaching new people? Before you begin your next flyer, poster or ad, consider the following design filters:

  1. Know your primary audience.
    Hold off until you’re sure. Good design communicates a feeling. For example, I probably will want to avoid  cutting edge, grunge style in my design when communicating to the senior’s group at church.
  2. Know your direct competition.
    Competition isn’t just about the organization around the corner or the department program in the other room. Direct competitors to consider are outside influences like staying home with the family; watching TV; hanging out with friends – you get the idea.
  3. Know your connection between your entity and your audience.
    You have to start with what appeals to your audience – this is vital to connecting the link between who you are (an an entity) and the people you are trying to reach (to evoke a response). Remember, effective design evokes a response – that is, someone chooses or prefers what it is that you offer or provide over a similar opportunity. Make a connection that is based on what the people you’re wanting to reach need to know about you (or your entity), in order to choose or prefer you.

Effective design is very subjective. What I may find pleasing, you may find repulsive. Yet, when we each find something that looks good, we intuitively know that it’s right. We may not be able to put words to the principles and concepts that were instituted, but “we know it when we see it.”

Lastly, it’s entirely possible to go so far out in an attempt to differentiate that you’re not even in the ballpark. Consider what a product group VP at AMC said about the introduction and design of the AMC Pacer in 1971, “everything that we do must distinguish itself as being importantly different than what can be expected from the competition.” Hmm …

pacer

Posted in brand, design | 2 Responses »
Tags: design

Growing the Brand

Monday, March 9th, 2009

When it comes to church branding and marketing, many feel addressing “what?” through brand awareness is enough. Equally important is creating a message that addresses “why?”

“Why should I attend your event?”  ”Why should I connect with your group?”  ’Why should I commit to another night during the week?”

Very few uber-brands (Nike, Coca-Cola, Co., Red Cross, Disney Co.) can sustain and manage a high of a level of memorability and loyalty through awareness. For the rest of us, it is about defining and providing a reason for the experience to occur in the first place. Trendsetting and cutting edge, is not our objective. Creating an environment where people talk to other people about their experience and encounter with God, is our objective. As you focus on growing the brand begin to think about how you can build, sustain and recast the bond between our church and the people we are trying to reach.

Consider these promotional guidelines: Know your competition; Generate a response; Watch your language.

Know your competition.

  1. It’s not the church across town. It’s the thousand of other things someone could spend their time doing. The real competition is everyday life. Give someone a tangible reason why they would benefit from connecting with your church ministry. Begin by asking yourself, “Why should someone connect and experience relationship through this group when the newest episode of American Idol is on television?” Ask the tough questions that will force you to create distinction in the face of all the competing demands. If you don’t, they will.
  2. Generate a response.
    Go beyond simple awareness by promoting and marketing a topical theme, spiritual emphasis or social conversation above your ministry department. This may sound counter-intuitive but if your content is value-added, people will end up promoting your brand and inviting others to experience it. Once people are ready to respond, make sure you have a team in place to follow through. Following-through may mean creating an inviting or engaging environment; answering questions or offering appropriate training. Whatever following-through means for your ministry area, have a team ready to bridge the gap between “observer” to “experiencer.”
  3. Watch your language.
    Guests cannot be expected to understand a church’s culture – the way we do what we do. Yet, that is exactly what it might seem we are asking them to do. Visitors may feel out of the loop because there is no reference point for the words we express. To the insider they carry value, meaning, importance and familiarity. To the outsider they may come across as terms used to express division or exclusion. Think about the words you use – spoken and written. Would a guest understand some of the terms we use regularly?

Posted in brand | No Responses »
Tags: brand, church brand, marketing

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